A help desk that keeps every customer question on track

Collect support requests as tickets, assign them, reply and close them, with the whole conversation in one place. Customers' tickets also appear on their client page.

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Free plan, no card needed.

What you get

Tickets from everywhere

From your website, the chat bot's 'Talk to a person', your team, or (Premium) your support mailbox.

Priorities and owners

Set priority and status, assign to a teammate, and see what's waiting.

Rich replies

Reply with formatting and images, with your signature.

Client history

Every ticket is linked to the customer, next to their quotes and invoices.

Support mailbox

On Premium, connect support@yourcompany: emails become tickets and replies go out by email, with a sync log.

Automations and API

On Premium, route tickets with rules and create tickets from your own systems through the Tickets API.

How it works

Turn on the help desk.
Let tickets arrive from your website, chat bot or mailbox.
Assign, reply and close: your customers get answers faster.

Which plan includes it

Free and Pro: a basic help desk (tickets from the website, chat bot and team). Premium: the full help desk with the support mailbox, Tickets API and automations. Compare plans

Questions

Is the help desk free?

The basic help desk is included on Free and Pro. The support mailbox, Tickets API and help desk automations are Premium.

Can customers email a ticket in?

Yes, on Premium: connect your support mailbox and each new email becomes a ticket.

Can I see a customer's past tickets?

Yes, on the client's page with their quotes and invoices.

Explore more

Start with the free plan

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